Return & Refund Policy

Thank you for choosing FoodVest Global Ventures for your foodstuffs needs. We value your satisfaction and aim to provide quality products. In the event that you need to return a purchase, please review our return policy below:

1. Eligibility for Returns:

Products must be in their original condition and packaging.
Returns must be initiated within 3 days of receiving the order.
Perishable items cannot be returned.

2. How to Initiate a Return:

Contact our customer service at customer-service@foodvestglobalventures@gmail.com or call our helpline within the specified return period.
Provide your order number, reason for return, and any relevant details.

3. Return Shipping:

Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.

4. Inspection and Approval:

Once we receive your returned item, it will be inspected.
Approved returns will be eligible for a refund or replacement.

5. Refund/Replacement:

Refunds will be processed within 7 business days via the original payment method.
Replacements will be shipped promptly after approval.

6. Exclusions:

Opened or used products cannot be returned.
We do not accept returns for perishable items for hygiene reasons.

7. Contact Information:

For any inquiries or assistance, reach out to our customer service team at customer-service @foodvestglobalventures@gmail.com or call our helpline.

Note: This return policy is subject to change, and any updates will be communicated through our website.

Thank you for choosing FoodVest Global Ventures. We appreciate your business!

FoodVest Global Ventures Customer Service Team